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Teller/New Accounts Representative

Full Job Description

Lancaster Red Rose Credit Union – Leola, PA 17540

Lancaster Red Rose Credit Union is seeking a friendly and dependable individual to join our team to fill a Teller/New Account Representative position. Applicant will be trained on products and services, must have the ability to multi-task and be able to perform basic cash handling transactions. Previous teller experience is a plus but not required.

RESPONSIBILITIES AND EXPECTATIONS:

Greet and welcome members to the credit union in a courteous, professional and timely manner providing prompt, accurate and efficient member transactions.

Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.

Handle requests from members for transfers of shares to loan payments, share withdrawals, check request, CD transactions, line of credit advances and any other request received by member.

Open New Credit Union Accounts and Service Existing Accounts

Cash checks and process cash withdrawals and cashier check withdrawals, payout money after verification of signatures and member balances.
Promote and cross-sell additional services to members. Explain benefits of products and services.

Sell money orders and cashier checks.

Respond to members’ questions, problems and/or direct them to the proper person for specific information and assistance.

Assist members with proper completion of payroll deduction, ACH and wire transfer forms.

Order checks and/or debit cards and/or ATM cards

Process gift cards for members upon request.

Receive loan payments and ensure the payments match balances due.

Process mail and night depository transactions.

Balance cash drawer at the end of the shift and compare totaled amounts to the computer generated balance sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor.

Maintain comprehensive, up-to-date knowledge of all products and services that are handled or promoted by tellers. Must also be knowledgeable and current on all credit union policies and processes for the teller area, including robbery procedures.

Ensure that the teller station is properly stocked with forms, supplies, brochures, ect.

Responsible for knowing and promoting credit union products and services.

Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.

Performs basic clerical tasks as assigned by manager, including but not limited to: filing, scanning, photocopying, faxing.

Perform other duties as assigned by management.

QUALIFICATIONS FOR A TELLER/NEW ACCOUNT REPRESENTATIVE:

Customer service experience Basic math and computer skills Sales and relationship-building ability Prior cash-handling experience is a plus.

EDUCATION:

Requires education equivalent to a four year high school diploma

WORK SCHEDULE:

This is a Full-time position. Shifts include times Monday - Friday 8:45am - 5:15pm and two Saturday from 8:45am-12:45pm a month.

Job Type: Full-time

Salary: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cash Handling: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: 16 E. Main St., Leola, PA 17540

Please forward resume to [email protected] 

LRRCU Part-Time Teller

Full Job Description